Privacy Policy For All Pharmacy Customers

WE WILL NEVER PASS ON YOUR PERSONALLY IDENTIFIABLE INFORMATION TO ANYONE. WE WILL NOT NEEDLESSLY CLOG UP YOUR INBOX WITH COMMERCIAL SPAM. YOU MAY DELETE/CHANGE YOUR INFORMATION AT ANY TIME. YOU MAY OPT OUT OF RECEIVING ANY EMAILS FROM US AT ANY TIME. OUR COMPLETE PRIVACY POLICY IS AVAILABLE HERE. YOU DO NOT HAVE TO SUPPLY US YOUR NAME.

Medpharm Ventures Limited trading as Circle Pharmacy take your privacy and data protection very seriously. Every effort has been made to make sure this database is secure and it can only be accessed by designated Circle Pharmacy staff and occasionally, trusted third parties such as Doctors, Medical writers and IT personnel for the purpose of improving this site.

Privacy Policy For Website Users

The EU General Data Protection Regulation (GDPR) includes rules on giving privacy information to anyone using our online services. Further information about your rights under GDPR can be found at www.ico.org.uk

This site is provided and supported by  Medpharm Ventures Limited trading as Circle Pharmacy.

You can contact our Data Protection Officer by writing to Circle Pharmacy at our address in Shipley.

• Circle Pharmacy is your Data Controller. Our full privacy policy is available below
  Circle Pharmacy is also your Data Processor for the purposes of providing the services available on this site – nhs online repeat prescription ordering and online appointment booking, the registered user information database. 
• Your personal information is stored encrypted on servers in the UK and the EEA.  Circle Pharmacy may at times process or transfer your personal information outside the UK (and possibly to places outside the European Economic Area) to deliver site and app services, for example to process email and push notification updates. Circle Pharmacy shall take reasonable steps to ensure that any transfer of your personal information to a country or territory outside the European Economic Area, whose laws may provide for a lesser standard of protection for your personal information than that provided under European law, shall have adequate protection (such as model contractual arrangements as approved by the EU).
• We will otherwise never pass, sell or share your personally identifiable data to third parties except when legally required to do so or when you have specifically given us consent to do so.
  You may review, edit, or soft delete your information at any time. (Circle Pharmacy are obliged to keep some data for certain periods of time for the purposes of patient safety, professional pharmacy regulations and NHS record keep and business processing.)
• Every effort has been made to make sure our databases are secure. Your information can only be accessed by Circle Pharmacy and IT contractors. Occasionally, information may be viewed by trusted third parties such as Doctors and IT personnel for the purpose of improving this site.
• The site and app, our servers and third party service providers wherever they are based, have appropriate technical and organisational measures in place to protect against unauthorised or unlawful use of your personal information as well as the accidental loss, destruction or damage of your personal information whilst under our control.
• However, no data transmission over the internet can ever be guaranteed to be 100% secure and whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk.